Secure, scalable cloud productivity—managed end to end

Problems it solves

• Account takeovers from weak sign-in controls, legacy authentication, or inconsistent MFA
• Phishing and business email compromise (BEC) that bypasses basic filters
• Unmanaged or non-compliant devices accessing corporate data
• Oversharing in Teams/SharePoint/OneDrive and unclear ownership of sensitive data
• Limited audit visibility (who accessed what, from where, and when)
• Data loss risk from accidental deletion, ransomware, or retention gaps in Microsoft 365
• Collaboration friction caused by inconsistent configuration and unclear standards

What’s included

• Secure identity (Entra ID): MFA rollout, Conditional Access policies, legacy auth reduction, and admin role hardening
• Email security & anti-phishing: baseline protection, anti-phishing policies, safe links/attachments (as licensed), and mailbox auditing
• Device management outcomes: standardized enrollment, compliance requirements, encryption expectations, and controlled access to corporate apps/data (as licensed)
• Collaboration & governance: Teams/SharePoint/OneDrive structure, external sharing controls, and permission standards
• Data governance: retention policies, sensitivity labels/DLP direction (as licensed), and evidence-friendly configuration documentation
• Microsoft 365 backup: backup strategy and implementation for Exchange/OneDrive/SharePoint/Teams (tooling depends on plan)
• Ongoing administration: user lifecycle (on/offboarding), policy updates, reporting, and continuous improvement

Common quick wins in the first 30 days

• Enforce MFA for all users and require stronger methods for admins
• Implement Conditional Access for high-risk sign-ins and block legacy authentication where feasible
• Harden admin roles (least privilege, separate admin accounts, and role review)
• Turn on and validate unified audit logging and key mailbox auditing settings
• Deploy baseline anti-phishing policies and tighten external forwarding controls
• Standardize external sharing defaults for SharePoint/OneDrive and clean up anonymous links
• Establish device compliance requirements and restrict access for non-compliant devices (as licensed)
• Implement Microsoft 365 backup for critical workloads and test a restore

Why MSP Global’s approach is different

• Identity-first security: We prioritize sign-in controls, admin hardening, and access policy before “nice-to-have” features.
• Governance you can defend: Clear standards for sharing, retention, and auditing—documented so leadership and auditors can follow the logic.
• Operational ownership: We keep Microsoft 365 maintainable with change control, reporting, and a roadmap as Microsoft evolves.

What onboarding looks like

1. Discovery & access: Confirm goals, licensing, domains, admin roles, and current security posture.
2. Secure identity: Roll out MFA, implement Conditional Access, reduce legacy auth, and harden privileged access.
3. Harden email: Tune anti-phishing controls, tighten forwarding rules, and validate logging/audit settings.
4. Govern collaboration: Standardize Teams/SharePoint/OneDrive structure, permissions, and external sharing.
5. Protect data: Implement retention standards and Microsoft 365 backup, then test restores and document procedures.

FAQs

Do you implement MFA and Conditional Access?

Yes. We roll out MFA, design Conditional Access policies around your risk tolerance, and harden privileged access. The exact controls depend on licensing and how your users work.

Can you reduce phishing and business email compromise (BEC) risk?

We strengthen email security policies, tighten forwarding rules, and improve visibility with auditing and alerting. We also coordinate user training as part of a broader security program.

Do you manage devices with Intune?

We can implement and manage Intune-style outcomes: enrollment, compliance requirements, app protection expectations, and access restrictions for non-compliant devices (as licensed).

Is Microsoft 365 backed up by default?

Microsoft provides availability and retention features, but many organizations still choose dedicated Microsoft 365 backup for recovery from accidental deletion, malicious activity, or complex restore needs. We’ll recommend an approach based on your risk and requirements.

How quickly can we see improvements?

Most organizations see measurable gains within 30 days—especially around MFA/Conditional Access, email hardening, sharing controls, and audit visibility.